Web Help

IU System-wide Resources

Knowledge Base

Indiana University's award-winning Knowledge Base is a database of more than 14,000 answers to questions about computing. Each year, the Knowledge Base is used by hundreds of thousands of people throughout the world, but it's tailored specifically for IU students, faculty, and staff. Information in the Knowledge Base is provided by technical staff throughout IU, and is managed and maintained by the UITS Knowledge Management team.
kb.iu.edu/

University Information Technology Services (UITS)

Help Desk: 317-274-HELP (317-274-4357)

Commonly used resources from UITS:

• Account Creation and Management - http://uits.iupui.edu/scripts/ose.cgi?alzw.ose.help
  • What kind of accounts are available and who can have them?
• Email Information and Assistance - http://uits.iupui.edu/scripts/ose.cgi?amdy.ose.help
  • What is Imail at IU/IUPUI?
  • What is Umail at IU/IUPUI?
• Password/Passphrase Help - http://uits.iupui.edu/scripts/ose.cgi?alzz.ose.help
• Web Publishing Tools and Help - http://uits.iupui.edu/scripts/ose.cgi?amed.ose.help

IUPUI

Office of Communications & Marketing

317-274-7711
webteam@iupui.edu
More Info

Provides web-related assistance for users on the IUPUI campus:

• Calendar and Events
• Updating/changing information on the root IUPUI pages
• Template and Visual Identity Help
• Redirection of pages that have been moved
• Photo Gallery Assistance

Provides multimedia assistance for users on the IUPUI campus with specialties in the following areas:

• Video production
• Flash and video applications for the web
• Coordination of electronic media for IUPUI
• JagTV (Flat-screens around campus) and the Spot (weekly video news for IUPUI)