The IUPUI Campus Center
Event Services
Food Services
Exclusivity
Chartwells is the exclusive food service provider which includes all retail, catering and concession sales on the IUPUI campus. Food service exclusivity covering buildings or specific geographic areas is the norm in almost every food industry operation involving a contract or formal agreement. The current contract with Chartwells took effect on July 1, 2007 and ends June 30, 2017. Chartwells has invested an amount in excess of $4 Million since July, 2002 for the construction of food service facilities on the IUPUI campus. Additionally, Indiana University has a system-wide contract with Coca Cola and only Coke products can be sold or advertised on any IU campus.
Exceptions to Exclusivity
Sponsorships of events (sporting or otherwise) by an "outside" restaurant, caterer or grocery store that donates (100%) food or beverage for the event. Coke exceptions have an annual limit and almost always involve major (“presenting”) sponsorship levels.
Inability to Cater
Chartwells recognizes that on occasion it might not be possible to provide the type or level of service requested due to prior commitments and, therefore, the customer might have to look elsewhere for service. This circumstance should be rare at best and if an outside caterer must be engaged, approval by the Chartwells Resident Manager is necessary.
Ethnic Food
Chartwells is a division of the largest food service organization in the world – Compass. Compass has operations in almost every country so Chartwells has access to a wide variety of menus and recipes along with other resources necessary to provide this type of service. Therefore, Chartwells should always be given the opportunity to provide a proposal on any catering of this type with exceptions approved by the Chartwells Resident Manager.
Fundraisers (Food)
Food fundraisers have been a source of revenue for students groups in the past and will continue to be in the future. The sale of food to raise funds – and the surrounding Board of Health regulations – has been formalized in the IUPUI Food Policy. This Policy can be found on several websites: Campus & Community Life, Environmental Health & Safety and Chartwells. This Food Policy was developed specifically to address food fundraisers and the safe handling of food. Briefly, the Policy requires adherence to safe food practices; limits fundraising to pre-set dates throughout each semester (dates are set by CCL and listed on the CCL website); and allows the fundraising organization to avoid the collection of sales tax. As long as this official Food Policy is followed, it is not a requirement that food be purchased (to be resold for fundraising purposes) from Chartwells.
Budget Issues
Chartwells will always work with their customers regarding budgets and strive to provide the best possible menu (quantity and product) to match the budget allocated. If the specific menu requested cannot be served for the budget allowed, this is not automatic approval to engage an outside caterer that will offer a cheaper price. These issues must be assessed on an individual basis by the Chartwells Resident Manager, the Auxiliary Services Contract Administrator and the customer for appropriate resolution.
Sales Tax
Rarely are catered events (defined as one food/beverage order for a group of people with all charges on one bill and paid by one method) tax exempt. State law allows exemption only when tax exempt groups purchase food/beverage at a lower price and sell it for a higher price for fundraising purposes.
