Getting More Help and Information
1. LIST ADDRESSES
- To send a message to WAGGGS-L, send to
WAGGGS-L@iupui.edu
- To contact the listowners, send to
owner-WAGGGS-L@iupui.edu
- To make changes in your WAGGGS-L subscription, or to locate
information
from old postings, or to find someone's address, etc. send to
listserv@iupui.edu
where a machine rather than a person will handle your request. Because a
machine is processing your request, it's crucial that you spell all
commands correctly.
All the commands explained below should be sent to listserv@iupui.edu.
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2.
SUBSCRIBING
To SUBSCRIBE, send listserv@iupui.edu the command
subscribe WAGGGS-L YourFirstName YourLastName
You will receive a reply from listserv, usually very quickly, with a
request to confirm your subscription. If you don't reply to the
confirmation, your subscription will not be processed.
Your subscription request to WAGGGS-L may be unsuccessful if you spell the
list name wrong, or if you send the command to the wrong address. Please
note that the list's name has 3Gs in it, and has an L at the end.
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3. STARTING AND STOPPING YOUR MAIL
to GET OFF THE LIST PERMANENTLY, send listserv@iupui.edu the command
unsubscribe WAGGGS-L OR signoff WAGGGS-L
to STOP MAIL TEMPORARILY, send
listserv@iupui.edu the command
set WAGGGS-L nomail
Please set the list to nomail if you will be away from your e-mail for any
length of time and there is any danger your mailbox will overflow.
to REACTIVATE MAIL AFTER YOU'VE TURNED IT OFF TEMPORARILY, send listserv@iupui.edu the
command
set WAGGGS-L mail
When you send this command to listserv after a period of being set to
nomail, listserv will restore your subscription to its previous settings.
If you were receiving digests, you'll begin getting digests again; if you
were receiving the list via individual messages, the individual messages
will begin again.
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When you first subscribe to WAGGGS-L, you'll begin receiving a daily
digest, a mailing that contains all the messages sent to the list in a
24-hour period. Each digest is prefaced with an index that lists the
subjects covered in the digest. On some days, you may receive more than
one digest, since listserv will release a digest every 500 lines.
If you prefer, you can receive the list in individual messages, which
means that whenever someone sends a message to WAGGGS-L it will be
delivered to your address. With this option, you will receive a lot of
mail; WAGGGS-L often generates more than 50 messages a day. Some readers
prefer this option because it makes it easier to delete messages they are
not interested in, although other readers find that this option generates
too much mail to manage.
to RECEIVE THE LIST IN INDIVIDUAL MESSAGES, send listserv@iupui.edu the command
set WAGGGS-L mail
to RECEIVE THE LIST IN A DIGEST, send
listserv@iupui.edu the command
set WAGGGS-L digest
TO STOP GETTING A COPY OF YOUR OWN POSTINGS sent back to you by
listserv,
send
listserv@iupui.edu the command
set WAGGGS-L norepro
If you change your mind, and want to start receiving copies of your own
postings again, send
listserv@iupui.edu the command
set WAGGGS-L repro
When you first subscribe, you will be receiving copies of your own
postings. You don't need to take any action unless you wish to change
that.
TO RECEIVE AN ACKNOWLEDGEMENT OF YOUR POSTINGS TO THE LIST from listserv,
send
listserv@iupui.eduthe command
set WAGGGS-L ack
If you change your mind, and don't want the acknowledgments anymore, send
the command
set WAGGGS-L noack
if YOU CAN'T TELL WHO SENT MESSAGES TO THE LIST because your e-mail
program only shows you that the posting came from WAGGGS-L, send the
command
set WAGGGS-L DUALHDR
and information about the sender and subject line will be repeated in the
body of each message. If you want to turn this setting off, send listserv@iupui.eduthe
command
set WAGGGS-L FULLHDR
5. WHAT TO DO IF YOUR MAIL FROM THE LIST STOPS
There are two reasons that mail from the list may stop. The list may be
locked up, or there may be a problem with your account or subscription.
WAGGGS-L will automatically lock up after 60 messages a day have been
sent; please see the welcome message for more information on guidelines on
list posting. The list owners usually unlock the list after a short
period of time, and most readers will notice no interruption in service.
However, if the list locks over a weekend, it may be Monday before the
problem is fixed.
The more common reason for list mail to stop is a problem with your
account. If your account fills up, your mailbox may reject new messages;
if your service providers server crashes, all mail to your site may be
rejected. All these situations will generate errors to the owners
mailbox, and we will set your account to nomail.
IF YOUR LIST MAIL SUDDENLY STOPS, send listserv@iupui.edu the command
query WAGGGS-L
you'll receive information about your subscription. If you
are set to
nomail, use the information in section 3 to restart your mail. If you are
not set to nomail, wait 24 hours or until Monday, and then write to the
listowners.
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6. ERROR MESSAGES YOU MAY GET FROM LISTSERV
IF YOU TRY TO COMMUNICATE WITH LISTSERV AND IT SAYS YOU ARE NOT
SUBSCRIBED,
your e-mail address has changed from the address which originally
subscribed to WAGGGS-L. Sometimes these changes seem transparent to you
(you may have moved from being user@mail.somewhere.com to
user@somewhere.com, and your system may be forwarding mail from the old
address to the new address). You must delete the subscription for the old
address and subscribe from the new address. Contact the list owners if
you need help with this process.
to SEE YOUR SUBSCRIPTION SETTINGS, send listserv@iupui.edu the command
query WAGGGS-L
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7. LOOKING FOR OLD POSTINGS
TO READ OLD POSTINGS from the list, you need two commands.
to get a list of all available files, send listserv@iupui.edu the
command
index WAGGGS-L
and you'll get back a list of files. This is a useful strategy if you're
interested in reviewing large batches of old postings from a given week.
to request a particular file (a weekly archive), send the
command
get WAGGGS-L filename
(where filename is replaced by, for example, log9608A [the log for the
first week of August 1996], or log9608B [the log for the second week of
August 1996, etc.]
to FIND A PARTICULAR POSTING, send the command
search prominent-keywords-you're-searching-for in
WAGGGS-L
(e.g. search can a woman in WAGGGS-L; you'll get back a list of likely
postings, with excerpts, and then you can send the command
getpost WAGGGS-L XXXX
(XXXX is replaced with the number assigned the posting in the search
results. This is explained in the search results.)
to RESTRICT YOUR SEARCH IF THE FIRST TRY GENERATED TOO MANY RESPONSES,
you need to modify your search request. There are several ways to do so.
First off, you can try changing your search term, or expanding your term
to a phrase that you put in quotation marks. You can also put your search
term in quotation marks, which will help restrict the search. Searching
for "parents meeting" rather than parents meeting will return fewer posts.
Secondly, you can tell LISTSERV to look for several words at once,
using OR, AND, NEAR, and parentheses like this:
SEARCH (fuzzy near bear) or (badges and software) in
WAGGGS-L
which would send back to you the numbers of messages which matched either
one of two conditions: 1) they had both the words "fuzzy" and "bear",
and near each other; or 2) they had both the words "badges" and
"software", not necessarily near each other but certainly within the
same message.
You can also restrict by date using SINCE and UNTIL, like this:
SEARCH parents meeting IN WAGGGS-L SINCE 1 Jul 1997
SEARCH * IN WAGGGS-L SINCE TODAY-5
SEARCH tents IN WAGGGS-L UNTIL 1997
As you can see, date formats are pretty flexible. The second one
means "find all messages in WAGGGS-L for the past 5 days." The * is a
wildcard character that matches any text, so if you use it in a search
request, listserv will respond with all posts that fit the other
parameters you've set.
All these search commands can be combined so long as you keep to a
single
line in your e-mail message to listserv. For instance, if you missed a
particular digest, and you want to retrieve it, you need to use a
combination of the SINCE and UNTIL restrictors. To retrieve the messages
sent in on March 5, 1998, send the command
SEARCH * IN WAGGGS-L SINCE 5 MAR 1998 UNTIL 5 MAR 1998
You can also search in specific fields of a message, such as the
sender's
e-mail address or subject line. In these fields, you can also tell
LISTSERV to match words based on what they sound like rather than
exactly
how they are spelled, helping you avoid some spelling errors. Examples:
SEARCH * IN WAGGGS-L SINCE TODAY-30 WHERE SUBJECT SOUNDS LIKE Daisy
SEARCH * IN WAGGGS-L WHERE SENDER CONTAINS Harrington
The first example means "Find everything in the past month with a
subject
line that sounds like Daisy," and the second example means "find
everything ever sent to WAGGGS-L by someone with the name Harrington."
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8. LOOKING FOR PEOPLE
Try to avoid sending mail to WAGGGS-L that is meant for only one person.
If you need help finding someone's e-mail address, use this procedure.
to FIND A PARTICULAR PERSON, send listserv@iupui.edu the command
scan WAGGGS-L name
where name is replaced with the name of the person you want to find
(e.g. scan WAGGGS-L Susan or scan WAGGGS-L Crawley)
To get a list of all WAGGGS-L subscribers (who have not asked listserv to
conceal their addresses), send listserv@iupui.edu the command
review WAGGGS-L
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9. LIST ETIQUETTE
List etiquette is an important topic that is addressed in a separate
document, the WAGGGS-L welcome letter, which is automatically mailed to
people after the subscription process is over. You can get a copy of the
current welcome letter at any time by sending listserv@iupui.edu
the command get WAGGGS-L welcome
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10. GETTING MORE HELP AND INFORMATION
More information about activities and topics associated with WAGGGS-L is
available in the WAGGGS-L 101 file. Send listserv@Iupui.edu the message
get WAGGGS-L 101
for a file that contains information about favorite web sites, WAGGGS-L
service projects, patches, pins, and other neat information.
The file is also available here
More detailed information about listserv commands is available at
http://www.lsoft.com.
Any problems or questions? contact Susan Harrington or Sara Crawley
at
owner-WAGGGS-L@iupui.edu