This page provides information for contacting your instructor or solving problems. You should print this page out—in case a computer problem prevents you from reading it.

Technology Problems

In most cases technology problems cannot be solved by your instructor. Always contact a campus help desk AND your instructor if a technology problem is preventing you from completing coursework.

Technology problems include:

If you have a problem with technology, here are some resources for help:

Oncourse Problems

If you have problems using Oncourse, view the Oncourse Help Page. If you have trouble logging into Oncourse, contact the campus help desk (listed above). If you have trouble accessing a specific item in Oncourse, contact your instructor.

Problems with Software Hardware

Your instructor can help you with some common software or hardware problems, but the IUPUI help desk (317-274-HELP) is the best resource for common problems, such as:

You should make the effort to fix the problem yourself first, using the help tool included with the software or the instructions included with the hardware, or a support website for the hardware.

Instructor Contact Information

 
Name
Jennifer Nelson
 Lecturer
IUPUI Department of Earth Sciences.
Mailbox

SL118

The SL building is located on campus at the corner of Blackford and Michigan Street. This office is in the first floor level of the SL building.

Mailing Address

Jennifer Nelson
IUPUI Department of Earth Sciences
723 W Michigan Street, SL118
Indianapolis, IN 46202

Attn: G136 Lab
Email

Email via Oncourse Messages

Click the “Messages” link while logged into the class, click “Compose Message.” Select your instructor from the drop down list. Email is the preferred and quickest means to contact your instructor.

Do not send email via any other email client; emails sent from any email client other than Oncourse will not be answered.

Office Location

SL118 S

The SL building is located on campus at the corner of Blackford and Michigan Street. This office is in the first floor level of the SL building. Check in with the front desk.
Office Hours

Office hours are available by appointment, please email to set up time and date. Allow 24 hours advance notice.

Office Phone

Office: 317–274–7732
(leave voicemail for Jennifer)

Retrieving Your Graded Labs

You may pick up graded labs from the receptionist in the Earth Science office (SL118). The office is open 9am - 5pm weekdays.

You must have your IUPUI identification card (Jag Tag) to pickup your graded labs. You may not pick up labs for someone else without notifying your instructor in advance.

Alternatively, you may provide a self-addressed, stamped envelope for your instructor to return your graded lab.
Response Time

Emails and voicemails will be answered between
9am and 5pm Monday – Friday.

Allow 24-48 hours for a response during the week, limited or no responses on weekends or evenings.

 

Cheating

Academic misconduct of any type will NOT be tolerated in this course. Penalties may range from a zero on an assessment to formal charges that result in a failing grade in the course. Please see more complete explanations of academic conduct under the Syllabus "Guidelines" link at the top of this page.

It is the responsibility of the student to know of the prohibited actions such as cheating, fabrication, plagiarism, academic, and personal misconduct, and thus, to avoid them. All students are held to the standards outlined in the code. Please reference the entire Code of Student Rights, Responsibilities, and Conduct (Part II, Section G of the code) at http://www.iupui.edu/code/. Any violation may result in serious academic penalty, ranging from receiving a warning, to failing the assignment, to failing the course, to expulsion from the University.